Return Policy

TERMS AND CONDITIONS

Policies, Procedures and Warranties

We expect payment in advance to ship our products. We do have a trial and return policy to ensure that you are completely satisfied with our products.

We have a 7-day trial period on our branded mouthpieces, barrels, and bells from the day you receive the product. You may return our branded mouthpieces for a refund (though we would rather work with you to get the equipment that you want) at any time during this 7 day period.

Should you decide to return a mouthpiece, barrel, or bell, we will add a $20 restocking fee before issuing a refund.

If we are doing custom refacing work, there is no refund available, however we will do everything possible to meet your expectations.

Our branded mouthpieces, barrels, and bells, are unconditionally guaranteed for materials and workmanship to the original owner for a period of 1 year. You are always responsible for all shipping costs to and from MikeVaccaro.Com

Products that are returned damaged (scratched etc.) will not be refunded and will be returned to you.

Reeds are not refundable nor are accessories, like mouthpiece patches, rubber thumb rests and other small items. CD's and Music/Business Lessons are not refundable. Ligatures are refundable but again we prefer to work with you to find the right ligature.

Mike's Woodwind Store

Shipping and Business Address:
MikeVaccaro.Com
3540 Lemon Ave.
Long Beach, CA 90807

562-424-4958 Telephone
800-449-8975 Toll Free

 

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